Contact Us

SWRTA takes customer care very seriously.  While our aim is to make our website easy to understand and navigate, we understand there are times when you may need additional assistance and we are here to help.  

 

We have provided a number of ways for our Customer Care Team to help you such as telephone, fax, mailing address, email address, and an online form.

 

Live Customer Care Center

1.803.775.9357

1.888.748.4987 or TTY Dial 711

 

Monday - Friday 5:30 a.m. - 7:00 p.m. (EST)

 

Saturdays, Sundays, and federal holidays, please leave a message. A customer representative will contact you within 24 hours of the first business day.

 

Fax:

803.938.9867

 

Mailing Address:

Santee Wateree RTA

129 S. Harvin Street

Sumter, SC 29151

 

Email:

For service inquiries or assistance, please email us at info@swrta.com

 

We will respond to you within 24 hours, during regular business hours.  All email correspondence is completely confidential.  

 

Online Form:

Please send any specific information about your request so we can direct it to the appropriate person.