SWRTA takes customer care very seriously. While our aim is to make our website easy to understand and navigate, we understand there are times when you may need additional assistance and we are here to help.
We have provided a number of ways for our Customer Care Team to help you such as telephone, fax, mailing address, email address, and an online form.
Live Customer Care Center
1.888.748.4987 or TTY Dial 711
Monday - Friday 5:30 a.m. - 7:00 p.m. (EST)
Saturdays, Sundays, and federal holidays, please leave a message. A customer representative will contact you within 24 hours of the first business day.
Santee Wateree RTA
129 S. Harvin Street
Sumter, SC 29151
For service inquiries or assistance, please email us at firstname.lastname@example.org
We will respond to you within 24 hours, during regular business hours. All email correspondence is completely confidential.
Please send any specific information about your request so we can direct it to the appropriate person.